We had the privilege of attending the Coalition of Consumers Workshop on food safety last week from 29th November to 2nd December. 🗓️ We are thrilled to have been part of this important event discussing vital issues related to food safety. It's time to prioritize your health and…
Kajiado county journalists receive training courtesy on effective reporting on the right Agricultural practices . The training was courtesy of @Consumers_Kenya na @KajiadoGov .
Gov't has allocated Sh1.5 billion to @newkcckenya to help stabilize milk prices and protect farmers from poor earnings. Through the MSMEs, the funds will help regulate market prices & revitalize the dairy sector in the country. @CAK_Kenya @KEBS_ke #Beware
State injects Sh1.5b in New KCC to stabilise milk prices
www.standardmedia.co.ke
Four years of ferocious change are putting consumers’ rights at risk. Our #GlobalCongress2023 will show what we need to do to support them. https://www.consumersinternational.org/news-resources/news/releases/consumers-are-being-left-behind-in-our-rapidly-changing-world-how-will-global-congress-2023-change-that/
Join us on 6-8 December to find out how to build a resilient future for consumers.
#Sustainable #FairFoodPrices…
About CGA
Consumer Grassroots Association (CGA) is a multi-sectoral, non-political, and non-profit organization committed to grassroots consumer protection through education, research and evidence-based advocacy. CGA works towards creating a fair, just, and safe marketplace for all consumers in Kenya and the region. It is a membership organization of over 200,000 registered individuals drawn from across Kenya and its neighboring countries.
Our Mandate
Our mandate is drawn from the constitution of Kenya 2010 and other statutes on consumer protection.
Our Vision
To be a trusted consumer voice, striving for a safe, fair and just market in the region.
Our Mission
To enhance consumer welfare by empowering consumers to protect themselves.
Core Values
- Respect for human dignity.
- Integrity and reliability.
- Equality, Equity and Inclusivity.
- Collaboration and co-creation.
- Good leadership and governance.
What We Do
Consumer Protection
Access to adequate, nutritional food is essential in sustaining human life and ensuring that people live a life of dignity.
Consumer Rights
All CGA policies on specific issues are shaped and framed within a set of general, consumer-oriented principles.
Consumer Tips
Manufacturers are required to display the Standardization Mark Permit Number below the mark.
Our Services
For Business
Our aim is not only to resolve disputes but also to improve the overall industry standards. We offer training, advice, and support to help businesses comply with their legal obligations towards consumers. By committing to this, our members send a positive message to their customers.
For Consumers
If you have gone through a retailer’s complaint process and still feel unsatisfied, we are here to assist you. Our team can investigate your case while working alongside you and the retailer to find a resolution. Our services are completely impartial, ensuring a fair result. Additionally, if your purchase is eligible for our assistance, it will be entirely free of charge. Are you ready to begin?
Local News
KAA CHONJO CAMPAIGN TO SENSITIZE CONSUMERS ON FINANCIAL SAFETY.
The integration of technology into payments and financial services has significantly increased efficiency and improved consumer satisfaction. Banking industry stakeholders have encouraged consumers to be vigilant about their financial safety, and CGA was one of the organizations involved in this campaign.
Our Training Courses
OUR COURSES
You can find the dates for our open training courses on the Eventbrite calendar. If you want to discuss your requirements in more detail, you can reach us by calling or messaging 0202100470, or by sending an email to info@consumergrassroots.org.
At CGA, our goal is to provide individuals like yourself with the necessary skills and knowledge to handle consumer complaints effectively. We offer in-depth course material covering topics such as consumer rights, protection, and basic food safety standards. We firmly believe that successful complaint management leads to satisfied consumers..
IN-HOUSE TRAINING.
If your company requires a customized course, we would be delighted to hear from you. We can arrange to deliver the course on-site or make necessary adjustments to suit your preferences. Please contact us at 0202100470 or via email at training@cgakenya.co.ke. We look forward to hearing from you.
Global News
CIVIL SOCIETY ORGANIZATIONS URGED TO PLAY “COMPLIMENTARY POLITICAL ROLES”
In collaboration with the United Nations Economic Commission for Africa (ECA) and the Coalition for Dialogue on Africa, the African Union Commission hosted the inaugural Civil Society Forum in 2019 during the African Union Extraordinary Summit on the African Continental Free Trade Area (AfCFTA).
Our Partners
